Lily & Peony Wholesale Products (2024)

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How to earn points

Currently this vendor has disabled rewards. However you can still use your remaining points at checkout.

How to redeem points

Max Redemption per order: 0% of total amount

Rewards Program Policy

A. Overview of Rewards Program (the "Rewards")
This Rewards Program is a Vendor led loyalty program at FashionGo that allows Buyers to earn and redeem rewards points ("Points") on Qualifying Purchase(s)*. Buyer can also earn Vendor Points by activating Rewards Coupons. Earned Points can be redeemed immediately on future Qualifying Purchase. Earned Points can only be redeemed with the same Vendor which the points were earned from.

Click here to review the full Rewards Policy

Return Policy

MINIMUM ORDER QUANTITYOur products are 7 pieces per packet.Same Color, Same Style, sizes4-2-1(SML)PRICING FOR WHOLESALEAll prices are in US dollars. Kindly note that shipping charges are separate from the website price (our price term is EXW Los Angeles, CA). When your order is ready to ship, we'll calculate and add the shipping charges to your order total. It's important to understand that customers are responsible for any duties, taxes, customs fees, or other charges tied to their merchandise.HANDLING FEEFor purchases under $300 we charge a $10 handling fee.PAYMENT METHODSWe accept major credit cards. International buyers may be requested to provide additional payment details.DELIVERY & SHIPPINGUpon confirmation, your package will be shipped within 2 business days. Please note that shipping occurs Monday to Friday.DAMAGES & DEFECTSWe kindly ask you to inspect all deliveries upon arrival. In case of damaged or defective items, please reach out to us at info@mpoema.com within 3 days of receiving the shipment. Regrettably, returned merchandise cannot be accepted if held for over 3 days after receipt. All returns will be processed as store credit; refunds won't be issued. Please be aware that items without our label cannot be returned.RETURNS & EXCHANGESPlease be informed that wholesale merchandise can't be returned or exchanged, except for defective items as mentioned earlier. To be eligible for a return, the item must be unused, in its original condition and packaging.For a successful return, a receipt or proof of purchase is required.In specific situations, partial refunds may be granted. This includes items with obvious signs of use, scratched and stained clothers.REFUNDSUpon receiving and inspecting your returned item, an email will be sent to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and credit will be applied to your credit card or original payment method within a specified timeframe.DELAYED OR MISSING REFUNDSIf you haven't received your refund yet, please first check your bank account, then contact your credit card company. Processing times can vary. Additionally, contact your bank, as there might be some processing time before a refund is posted.If you've completed these steps and still haven't received your refund, please reach out to us at info@mpoema.com.SALE ITEMSRefunds apply only to regularly priced items. Sale items are non-refundable.EXCHANGESWe exclusively replace items in cases of defects or damages. If you require an exchange for the same item, please email us at info@mpoema.com.RETURN SHIPPINGYou're responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable. If a refund is processed, the return shipping cost will be deducted from the refund amount.Shipping times for exchanged products may vary based on your location. For higher-value returns, consider utilizing a trackable shipping service or purchasing shipping insurance.

Cancellation Policy

MINIMUM ORDER QUANTITYOur products are 7 pieces per packet.Same Color, Same Style, sizes4-2-1(SML)PRICING FOR WHOLESALEAll prices are in US dollars. Kindly note that shipping charges are separate from the website price (our price term is EXW Los Angeles, CA). When your order is ready to ship, we'll calculate and add the shipping charges to your order total. It's important to understand that customers are responsible for any duties, taxes, customs fees, or other charges tied to their merchandise.PAYMENT METHODSWe accept major credit cards. International buyers may be requested to provide additional payment details.DELIVERY & SHIPPINGUpon confirmation, your package will be shipped within 2 business days. Please note that shipping occurs Monday to Friday.DAMAGES & DEFECTSWe kindly ask you to inspect all deliveries upon arrival. In case of damaged or defective items, please reach out to us at info@mpoema.com within 3 days of receiving the shipment. Regrettably, returned merchandise cannot be accepted if held for over 3 days after receipt. All returns will be processed as store credit; refunds won't be issued. Please be aware that items without our label cannot be returned.RETURNS & EXCHANGESPlease be informed that wholesale merchandise can't be returned or exchanged, except for defective items as mentioned earlier. To be eligible for a return, the item must be unused, in its original condition and packaging.For a successful return, a receipt or proof of purchase is required.In specific situations, partial refunds may be granted. This includes items with obvious signs of use, scratched and stained clothers.REFUNDSUpon receiving and inspecting your returned item, an email will be sent to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and credit will be applied to your credit card or original payment method within a specified timeframe.DELAYED OR MISSING REFUNDSIf you haven't received your refund yet, please first check your bank account, then contact your credit card company. Processing times can vary. Additionally, contact your bank, as there might be some processing time before a refund is posted.If you've completed these steps and still haven't received your refund, please reach out to us at info@mpoema.com.SALE ITEMSRefunds apply only to regularly priced items. Sale items are non-refundable.EXCHANGESWe exclusively replace items in cases of defects or damages. If you require an exchange for the same item, please email us at info@mpoema.com.RETURN SHIPPINGYou're responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable. If a refund is processed, the return shipping cost will be deducted from the refund amount.Shipping times for exchanged products may vary based on your location. For higher-value returns, consider utilizing a trackable shipping service or purchasing shipping insurance.

• Q. What is the minimum order quantity for products?

  Our products are 7 pieces per packet.Same Color, Same Style, sizes4-2-1(SML)

• Q. How are refunds processed?

  Refunds are processed upon receiving and inspecting the returned item. The refunded amount will be applied to your original payment method within a specified timeframe.

• Q. What should I do if my refund is delayed or missing?

  Check your bank account and contact your credit card company. If the issue persists, reach out to us at info@mpoema.com.

• Q. What payment methods are accepted?

  We accept major credit cards. International buyers may need to provide additional payment details.

• Q. When can I expect delivery and shipping?

  Upon confirmation, your package will be shipped within 2 business days, Monday through Friday.

• Q. What should I do in case of damages or defects in the delivered items?

  Please inspect all deliveries upon arrival. Contact us at info@mpoema.com within 3 days of receiving the shipment for damaged or defective items.

• Q. Can I return or exchange wholesale merchandise?

  Wholesale merchandise cannot be returned or exchanged, except for defective items. Items must be unused and in their original condition and packaging.

• Q. What about return shipping and exchanges?

  Customers are responsible for the shipping costs associated with returning items. Shipping costs are non-refundable. We only replace items in cases of defects or damages. For more information on exchanges, please email us at info@mpoema.com.For any additional inquiries or clarifications, please feel free to reach out to us at info@mpoema.com.

• Q. How are prices determined for wholesale purchases?

  All prices are in US dollars. Please note that shipping charges are separate and will be added to your order total upon shipping. For purchases under $300, there is a $10 handling fee.